Tom?s Truck Center, a leader in light and medium duty commercial truck sales and service is looking for an experienced service manager.We are seeking a stable, aggressive, commercial truck service manager with 5+ years management experience and technical knowledge of diesel engines for a large, busy shop. Strong leadership, problem-solving, and sales ability with intimate understanding of electronic dispatching preferred.Benefits:? Medical, Dental, & Vision Coverage? 401K with company match? Paid Vacation? Wellness ProgramRequirements:? Must have COMMERCIAL TRUCK dealership experience Strong sales skills/proven success in sales Professional appearance and communications Provide a high level of customer satisfaction Dependable Ability to learn quickly High sense of urgency Flexible team player who is able to work well with others Ability to thrive in a fast-paced work environment Organized, thorough and detail oriented.? Excellent problem-solving abilities Valid California driver license and insurance Must be willing to submit and pass physical, drug screen, and background check.Duties: Motivate and manage 15+ technicians and 3+ advisors Interact effectively with internal and external customers Provide continuous training for process improvement Create marketing plans to increase customer base and improve customer retention while increasing profitability Create and retain positive work environment Provide back-up support for advisors and technicians when necessary Participate in cold and warm calls to build and maintain customer relationships Inspect and maintain shop equipment? Must be willing to work some SaturdaysMinimum Qualifications:? Must have minimum of 5+ years service management experience (commercial management preferred) CDK experience preferred Ability to self manage and make sound decisions with little direction Demonstrate high degree of self-motivation and initiative, organizational and time management skills, attention to detail Effective oral and written communication skills (bilingual Spanish is a plus). Proficient in MS Office software with the capacity to learn other job specific applications Associated topics: dispatcher, fleet, fleet management, handler, management, manager, operations manager, service manager, svce, technician
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