Leads and directs staff; interviews, hires, trains, motivates, develops, coaches, and evaluates team members to improve execution of the planned activities and maximize results. Role models in a manner that is consistent with our organizational culture, which is based on four corporate values (integrity, intensity, innovation, involvement). Promotes a friendly environment, good morale and cooperation among team members. Develops and delivers timely performance reviews to direct staff to ensure goal optimization. Disciplines and terminates, as needed with Human Resources approval. Oversees and directs the operations of several distribution facilities (6 to 8); supports service offerings that consistently meet customer requirements through the support of various operational standards:CostQualityServiceSafety Participates in the development, implementation and maintenance of an effective regional strategy, focused on customer satisfaction and controlling costs through efficiency gains. Takes knowledgeable risks; re-engineers processes that support the customer and cost structure; drives quality processes that lead to continuous improvements. Creates and maintains a budget, assuring the target objectives are achieved within planned expenses. Functions as the Gatekeeper, from the perspective of expense, service, quality and profitability. Monitors, reports and controls all expenses and asset lines to insure plans and targets are achieved. Uses matrix to positively affect region performance (inbound, inventory planning, Finance, Transportation), such as:Expense as a % to sales (leverage) and cost per line (variable / fixed)Inventory Management and Control both directly and through matrix (i.e. Excess, No move, Shrinkage, Expired, Inbound)Asset plan performance (Inventory Turns)Use matrix to positively affect region performance (inbound, Inventory Planning, Purchasing Operations, Finance, Transportation)Labor cost controls, flexible workforce and utilization (FTE's, P.T., O.T, Agency Temps) Develops, deploys, and maintains a safety plan for all facilities Maintain 100% compliance with EH&S training programs Operational excellence compliance Ensures that each facility remains union-free by proactively developing employees and establishing a two-way, open communications environment. Embraces the Performance Management & Development process, ensuring that all team members are evaluated in a timely manner and have an opportunity to hold a career development discussion with their manager. Establishes both formal and informal communications plan in each facility. Commits to and ensures operational excellence and 100% compliance for all required training. assist customers with logistics support as required and establish an open direct dialog with customer to support VAS offerings and contracts. Functions as the region resource on all Distribution Operations issues; trains sales reps /managers and customers as required. Support all regulatory (i.e. FDA, Med Device, VAWD, DOT, IATA, etc.) and certified operating (i.e. cGDP, ISO, etc.) compliance Ensures that all legal requirements, including Export Compliance and Sarbanes and Oxley are met. Prepares a variety of reports as needed. Performs other duties as assigned. How will you get here? Education:
How will you make an impact?
The Area Director, Distribution Operations is responsible for providing a high quality service offering to a multi-division customer base via multi-site distribution network consisting of fifteen (15) core locations. This is accomplished through leadership and support of internal operating standards that drive efficiency, employee satisfaction, regulatory compliance and the desired return. Distribution Center profile includes a broad product offering, hazardous / non-hazardous materials and ambient / temperature controlled products in a pick and pack environment.
What will you do?
Bachelors Degree in Supply Chain, Operations Management, Business Administration or a related field. Experience: At least 10 years of progressive distribution experience, including at least 5 years in a multi-site distribution environment. Must have managed multiple sites and/or had big box experience managing a facility of 400,000 sq. ft. or larger. Lean Six Sigma, PPI Business System experience Involved in the 3 phases of the lifecycle of a distribution center: 1) stabilized a facility (possibility during a startup), 2) optimized (increased the key performance metrics), and 3) implemented innovation (improved the process flow to improve cost, quality, and service). Proven experience in implementing change (from a cultural perspective) while being sensitive to the history and accomplishments of the organization. Ability to travel 50% of the time.
Knowledge, Skills, Abilities
strong leadership - recruit and retain top-notch team members by coaching, motivating, and developing them. Must be results-orientated with a high sense of urgency.
solid interpersonal and persuasion skills, work within a cross-functional team environment, and be able to influence others.
analytical qualities - plan, organize, and set priorities for the operation. Make sound decisions, and meet or exceed operational goals.
excellent organizational skills - manage multiple projects concurrently to meet deadlines
excellent presentational, oral, and written communication skills - present and document ideas and strategic direction to various levels of the organization and to work collaborative with other teams
proficient in MS Access, Excel, Word and PowerPoint. Must be able to learn to utilize statistical software, if required.
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